If your package is marked as “Delivered” but you haven’t received it, please follow the steps below so we can best assist you:. Contact Us: Reach out to our Customer Support team within 30 days of the delivery date. Confirm Your Shipping Address: To

If your package is marked as &#x201C;Delivered&#x201D; but you haven&#x2019;t received it, please follow the steps below so we can best assist you:<ol data-start="262" data-end="699"><li data-start="262" data-end="355">Contact Us: Reach out to our Customer Support team within 30 days of the delivery date.</li><li data-start="356" data-end="479">Confirm Your Shipping Address: To help us investigate, please confirm the full shipping address used for your order.</li><li data-start="480" data-end="699">Check Around Your Property: Sometimes packages are left in less obvious locations such as:<ul data-start="581" data-end="699"><li data-start="581" data-end="606">Side doors or porches</li><li data-start="610" data-end="642">Behind planters or furniture</li><li data-start="646" data-end="699">With building staff, neighbors, or family members</li></ul></li></ol>Once we have the confirmed address and you&apos;ve checked around, we&#x2019;ll do our best to resolve the issue with you. Please note that we may need to open a claim with the shipping carrier before taking further action.

My order was marked delivered but it’s not here.

Holistic Goddess

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